SERENITY CANINE with Lisa Mullinax CDBC
Frequently Asked Questions
Training Methods
What kind of training methods do you use?
All strategies fall under the umbrella of positive reinforcement methods. I do not use aversive methods or equipment and help clients move away from dependence on such tools.
What do you do if a dog does something "wrong?"
If a dog isn't behaving the way we need or expected, that is a sign that their training is incomplete or they are overwhelmed by the situation. In these cases, I correct the training plan, not the dog, so we set them up for success.
What types of rewards do you use?
Most lessons include food as a reward, especially in the beginning. Instruction includes how to use food strategically, so you aren't reliant on food to get a response from your dog. We also integrate "real-life" rewards throughout the program, using play and other rewards, where appropriate.
What types of equipment do you use/recommend?
Every dog is an individual, so what I recommend will vary, but may include leather or biothane leashes, front-clip harnesses, and enrichment/puzzle feeders. In some cases, a basket muzzle may be part of the training program.
Do you have experience with [breed] or [behavior]?
With almost 25 years of experience, I've worked with over 250 breeds, including rare and primitive breeds - and a few wolves/wolfdogs. During my career, I have worked with every type of behavior challenge from unusual to dangerous.
The one behavior I don't cover is separation anxiety. I recommend the experts at Mission Possible.
Program & Schedule
How does your monthly program work?
We meet every week, twice in-person and twice remotely each month. Because the majority of dog training is about teaching the humans, the remote sessions provide you with consistent coaching and troubleshooting without the added costs of in-person appointments.
What is the cost of the monthly program?
Each month is $695. As you progress in your program, you may choose to increase to weekly in-person sessions* for $795 or
bi-weekly in-person only (no remote sessions) for $495.
*The weekly in-person lessons are best for clients with significant training experience.
Do I have to buy a minimum number of months?
While most people should plan on 2-3 months, there is no obligation to buy more than one month a time. The lessons are progressive, building on previous sessions.
Can I just buy one lesson?
Yes! You can buy a single lesson/behavior consultation for $295, which can be applied to the balance of a monthly program if you schedule within two weeks.
Can I pause the program for work/family/personal reasons and resume later?
Of course! While your dog's progress is dependent on consistent practice between sessions, pausing for a month or two won't be detrimental in most cases.
What if I have an emergency and have to skip a week or can't finish the month?
If we aren't able to reschedule within the same week, the program can often be extended by a week or two. With longer-term delays, we'll work together to find a fair resolution as long as I am notified of the situation right away.
When are your appointments scheduled?
In general, my in-person appointments are held Thursday-Saturday between 11-6 pm, and remote sessions are scheduled Tuesday-Friday between 12-6 pm. I am able to make exceptions in some cases. Please ask.
What kind of dog do you have?
My dog, Simon, is a Cattle Dog/Bluetick Coonhound mix who came into the shelter where I worked and was flagged for serious behavior challenges. We've come a long way since then and he even assists me with reactive dogs.
What else should I know about you?
I am a human-oriented dog trainer, which means I care as much about your success as your dog's. I can always adapt an exercise or training plan to be more practical for you.
I am a proud ally of the LGBTQ and BIPOC communities and committed to diversity, equity, and inclusion in my business and personal life.
